Bosch Electronic Service

 
 
 

How to find your device:

On the label of a multimedia device device there is a lot of information that is not always clearly understandable. To find the right offer in our product search, the Bosch number is the first choice.

A Bosch multimedia device device usually starts with 75 or 76. The manufacturer numbers are not always plausible due to the variety, so we recommend searching via the Bosch number.

 
multimedia device Label Erklärung
 
 
     
     
 

Offers explained in detail

For many multimedia device devices we offer a variety of possible service solutions. To help you choose the right offer for you, we will briefly explain our offers here.

 
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Pre-Exchange

We will send you a reconditioned unit within 24 hours after your order. After receiving the new device, simply return your defective device to us.

 
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Fixed Price Repair

You send us your defective multimedia device device and we will check it in full upon receipt in the workshop. All faults on the device will be repaired at the flat rate mentioned. If all tests are carried out without errors, we will charge a flat-rate fee for testing and handling.

 
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Repair "Display"

You send us your defective multimedia device device and we repair the display of the device. Only the listed error will be repaired here. If we find other defects, we will write a cost estimate for the repair.

 
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Repair "Front-Panel / Button"

You send us your defective multimedia device device and we repair the front-cover / button of the device. Only the listed error will be repaired here. If we find other defects, we will write a cost estimate for the repair.

 
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Repair "rotary button"

You send us your defective multimedia device device and we will repair the rotary button of the device. Only the listed error will be repaired here. If we find other defects, we will write a cost estimate for the repair.

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Decoding

We offer decoding for many radios and multimedia device devices. For some devices it is necessary to send the device on and other devices we can unlock remotely. In the Downloads section you will find a form for decoding devices for which we have no separate offer.

     
     
     
 

Bosch services for multimedia device systems

Bosch Electronic Service has decades of experience in repairing vehicle electronics. We started as a factory service for Blaupunkt radios and multimedia device systems, today we also repair combined instruments and complex control units for various applications in the automotive industry. Additionally, at Bosch Electronic Service we repair devices for the most diverse vehicle manufacturers, including BMW, VW, Ford, Mercedes and Porsche - therefore we offer services in manufacturer quality.

The advantages of our repair services speak for themselves!

  • During the repair work, we make use of testing technology that is also used in the manufacture of new parts. In our test towers, we simulate all situations in which the device must work in everyday life, e.g. different temperatures and input signals. Consequently, we can comprehensively check your device and safeguard a very in-depth analysis.
  • As a rule, vehicle-specific data remains available and calibration using a manufacturer-specific diagnostic tester is not necessary.
  • In the event of irreparable multimedia device systems, we can often offer an exchange unit and transfer the vehicle data to it.
  • We only perform repairs with original parts.
  • Incidentally: In the event of a flat rate repair or replacement, we offer a warranty on the entire device, not only on the repaired fault.

Did you know that Bosch is one of the market leaders in terms of multimedia device systems and radios?

Bosch can look back at many decades of developing, producing and repairing car radios and multimedia device systems. We developed the first car radio in Europe over 80 years ago. Bosch infotainment systems are particularly characterized by their high quality and simple operation. As a pioneer in the development of radio and multimedia device systems we can fall back on many years of experience and skills that make us stand out from our international competition.

When is a radio and multimedia device system faulty?

In most cases, you can identify external faults from mechanical defects, such as missing buttons or damaged front trims. Most electronic faults become evident from audible irregularities, such as a sporadic radio signal or permanent signal noise.

If you identify such a defect, we can offer you various services to eliminate the issue:

  • Repairs at a flat rate or cost estimates depending on the device and offer.
  • Replacement with a new device after having returned the faulty device including transferring device data to avoid recalibration.
  • Advance exchange with a new device. Receive a new device and later send the damaged part back to us. In this case, it is unfortunately not possible to transfer the data beforehand.

Our engineers are characterized by many years of experience in repairing vehicle electronics. Our service is based on conventional standards and directives in electronics production, e.g. IPC-7711 or IPC-7721.

 
     
     

Did not find the right thing yet?

Get in touch with Bosch

Robert Bosch GmbH
Bosch Electronic Service
Robert-Bosch-Straße 200
hall 402
31139 Hildesheim
Germany

Mail: reparatur@de.bosch.com
Telephone: +49 (0)5121 49 5720
Fax: +49 (0)711 811 505 5720

Monday - Thursday: 8 am - 5 pm
Fridays 8 am - 4 pm

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